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fv/nav/web/pack/ss2/rapport.html
step-by-step route: study section 2
Part
B - Induction
Establishing
a rapport
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As
soon as your learners have access to the CMC system you should
arrange a series of activities for your learners that will inspire
a feeling of security and belonging and build their confidence
in using the set-up. The details of these activities will vary
with the type of system you are using and the following are examples.
If
possible within your organisation, arrange for a website to be
created, using technical support if required, for the current
learning cohort or group. Your training provider should ensure
that this technical backup is readily available to you. You may
of course be in face-to-face situations anyway and this would
not be so necessary. Creating the website is nevertheless a good
tool to create for the group, even if you do meet.
Once
set up, the group can begin to get to know each other by providing
you with a personal profile and if possible their photograph.
This information could be added to the website along with information
about you and the programme. Make sure you check that each learner
is happy to publish the personal information, e.g. they may not
want their telephone number made public on a website, but instead
prefer to give this confidentially to the group. Rather than a
personal profile you may wish to pose a less personal question,
for example ask each learner to write 100 words about why he/she
wants to do the learning programme, and why they are electing
to study online.
If
you cannot create a programme website, you can perform the group
profile activity in other ways. For example, learners can circulate
a personal profile by email or post them to a designated area
of the online discussion.
Another
approach would be to start a discussion. This can be about the
learning programme, but should involve interaction, so pose open
questions from the outset and invite responses in a relaxed and
informal way. This will set the tone for the group's threaded
discussions.
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(step-by-step route: ss2: Activity
2.9)
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