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SLN: Providing Online Support for Learners - an introduction        

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Introduction
Study Section 2
Assessment
Building a portfolio
Part A - preparation for online support
A technological perspective
Activity 2.1
Access
Activity 2.2
An operational perspective
Activity 2.3
    Training
Activity 2.4
Activity 2.5
    Troubleshooting
Activity 2.6
A learning perspective
    Using online tools to support learning
Activity 2.7
Part B - Induction
Getting connected
Activity 2.8
Establishing a rapport
Activity 2.9
Agreeing the parameters
Activity 2.10
Activity 2.11
Assignment 2 - Portfolio review
Part C - Providing online support for learners in practice
Managing communication
Activity 2.12
Activity 2.13
Activity 2.14
Effective communication
Activity 2.15
Activity 2.16
Activity 2.17
Activity 2.18
Learning management
Activity 2.19
Activity 2.20
Summary
Candidate evaluation questionnaire

 

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step-by-step route: study section 2

Part C - Providing online support for learners in practice

Learning management


Much of this part of the study section has concentrated on the process of providing online support for learners. However, the technology is not an end in itself, but should serve a learning purpose. In these final activities, you will reflect on the contribution that online support has made to your learners' achievement.

Activity 2.19

Activity 2.20

 

 


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(step-by-step route: ss2:
Evaluate your use of CMC, and Activity 2.19)


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