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fv/nav/web/pack/ss1/eval_learner_experience.html
step-by-step route: study section 1
Part
F - Strategies for evaluating the learner experience in
an online environment
Evaluation
tools
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There
are a wide variety of evaluation tools you can use to evaluate
learning and the learners learning experience. These tools can
be used whilst the learner is working through the course or can
be used at the end of the course. The following are just a few
examples as many variations exist.
Evaluating
the learning experience
Questionnaires
You
can ask learners directly by means of questionnaires. Paper-based
or online questionnaires can be used:
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at the start of a programme to find out more about the learner
(e.g. expectations, anticipated achievement, learning goals,
skills and experience)
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the end of a programme to gauge learner views on the programme
and the way the programme was organised and delivered (e.g.
what they have learnt, tutor/facilitator support, materials,
technology, did the programme meet expectations?).
Performance
indicators
Most
educational institutions and training organisations have an established
set of performance indicators available to measure learner performance.
Indicators related to learner achievement, learner retention and
learner satisfaction may all provide useful data which can be
used to evaluate the learner experience.
Evaluating
learning
Some
of the following tools can be used to evaluate the learning experience
too. However, they are often used to evaluate learning.
Observation
You
can observe interactions between learners. Although this cannot
be done as easily as in a classroom situation, a great deal can
be gleaned by observing contributions to online forums/ conferences,
along with the content and frequency of emails to you and the
group.
Learning
diaries/logs
A
learning diary can be used to trace (and provide evidence of)
the development and progress of a learner as he or she works through
a course. Examples of how a learning diary/log can be used include
recording:
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how the learner uses IT Tools (how often, which tools, how long
for)
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learning objectives and achievement
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problems encountered and solutions found
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questions learners want answered
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details of where answers were found.
Summaries
Learners
can be asked to provide summaries of what has been covered in
a particular session, or week or unit.
Online
tests or quizzes
Online
tests and quizzes can be used as a means of formative evaluation
of learner progress. It is important to provide learners with
timely feedback on their performance when this tool is adopted.
Encouraging
learners to ask questions
Learners
must be encouraged to ask questions. Questions can be directed
to the tutor/facilitator or to other learners. Questioning must
be seen as something positive and not a task to be avoided. Learners
should also be encouraged to answer questions, but you should
be careful not to be too demanding on their time and abilities.
Formal
and informal assessments
Informal
and formal assessments can be used to evaluate learner progress
and achievement.
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