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SLN: Providing Online Support for Learners - an introduction        

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step-by-step route: introductory guide
Introduction to the programme for tutor candidates


contents

Who is the programme for?

What ICT skills do I need?

Learners

Terminology

Who is the programme for?

This programme has been designed for education and training practitioners who are actively engaged in supporting learners. Whether you are a teacher, a tutor, a workplace trainer or a mentor, this programme aims to introduce you to the concept of providing support for learners through the effective use of information and communication technology (ICT). This is referred to as online learner support.

The programme is designed to support the SQA Higher National Unit - Providing Online Support for Learners - An Introduction.

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What ICT skills do I need?

Before starting this programme, it is essential that you have basic information technology (ICT) skills in word processing, using email functions to individuals as well as setting up group emails and working with attachments, file management in a windows environment and web browsing and searching. These skills will not be taught as part of the programme. If you do not have these skills you should speak to your facilitator and/or training provider to address this issue.

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Learners

You must have access to at least one learner during the programme as evidence must be generated of your ability to use online support techniques. The extent of online support for learners may range from providing support via email, alongside face-to-face contact and traditional methods, to the delivery of a learning programme solely online.

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Terminology

Throughout the programme, and on the pages of this site, the following terminology will be used:

  • learner will be used to refer to students or trainees of the tutor candidate
  • candidate will be used to refer to tutors undertaking the Unit - in some cases tutor candidate will be used
  • facilitator will be used to refer to the tutor for the Unit - in some cases tutor/facilitator will be used
  • tutor - a generic term for the person who supports or guides learning
  • learning programme will be used to refer to the course of study or qualification that you or a learner might undertake
  • training provider will be used to refer to the organisation which is delivering the Unit or any other learning programme - this may include schools, FE colleges, universities, commercial training providers and in-house workplace training facilities
  • unit (or Unit) will be used to refer to the SQA Higher National Unit Providing Online Support for Learners - An Introduction
  • online learner support will be used to refer to the type of learning support covered by this programme.

 

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(Introduction to the online tutor pack)


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